Recent Posts

Call SERVPRO at the first signs of Mold

8/3/2020 (Permalink)

mold growing on corner of window sill Mold can grow on anything!

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

What is a Smoldering Fire?

7/27/2020 (Permalink)

hot coals burning Smoldering fires have no flames, spread slowly, and have lower temps compared to flame fires!

When most people think of a fire, they picture tall orange flames, extremely hot temperatures, and maybe a marshmallow or two. 

However, there is another kind of fire that can be just as dangerous as the regular fires we see. These fires are called Smoldering fires. Smoldering fires differ from flame fires in a few ways. Where flame fires have visible flames, smoldering fires are flame-less. Flame fires start in the gas phase, where smoldering fires start on the surface of a solid. Flame fires reach high temperatures, where smoldering fires have lower temps. Flame fires spread fast, where smoldering fires are up to ten times slower than the latter. Smoldering fires also produce more toxic gasses than flame fires do.  According to, smoldering fires are defined as “Slow, low temperature, flames form the combustion of a solid fuel.” To put it in layman's terms, smoldering fires are a flame-less, low temperature burn. Once these smoldering fires are ignited, it is a challenge to put them out. This makes them one of the top leading causes of residential fires. 

If you experience a smoldering fire in your home or business, please don’t hesitate to reach out to us! The team at SERVPRO of Ionia & Montcalm counties is happy to help you through this process, and restore any damage done to your home or business. Call us today at 616-527-5470!

SERVPRO visits animal Shelters!

7/10/2020 (Permalink)

SERVPRO employees at animal shelter SERVPRO had the BEST time visiting Bellwether Harbor animal shelter!

A few months back, SERVPRO of Ionia and Montcalm counties had the incredible opportunity to visit two wonderful animal shelters and drop off donations. One of SERVPRO’s favorite activities is connecting with the local community.  Everyone in our office loves animals, so we were excited to meet a need and visit these awesome shelters! The staff at both shelters were great! They gave us tours, provided us with helpful information, and let us play with the animals! It was great to see people in our community working hard to make a difference for abandoned, neglected, and abused animals. It was difficult to leave the shelters at the end of the day, but we left knowing our donations were given to two amazing facilities! A big thank you to Caitlin from the Kent County Humane society, and Carmen from Bellwether harbor! Your dedication to helping animals has not gone unnoticed!

Firework safety!

6/29/2020 (Permalink)

Fireworks in night sky If using fireworks this 4th of July, use caution!

With the warmer months of the summer comes times to celebrate events with barbeques, family events and everyone’s favorite firework displays. These times where we use fireworks for celebrations do we take the necessary safety precautions to prevent injury or property damage needed? In all years studied, Independence Day has more incidents reported in NFIRS than any other day of the year. The number of incidents in the NFIRS database associated with July 4 and July 5 were 2.4 times the average daily number of incidents on other days of the year. Brush and outside fire incidents were nearly four times higher during this holiday than on the average day. Structure fires increase on July 4 and July 5th as well. As would be expected, fireworks were responsible for a considerable portion of the increase in fire incidence on Independence Day. In fact, 31 percent of the total annual number of fireworks−related fires occur on July 4 and 5. These fires individually were less severe than fires generally, with lower average dollar loss per fire, less than half of the injuries and one third the deaths per fire.


Cleaning your Commercial Building

6/18/2020 (Permalink)

inside of commercial building If your commercial building needs professional cleaning, SERVPRO can help!

An important part of owning a commercial building is keeping it clean. If a building is not maintained, the risk of mold, external damage, internal damage, and health risks dramatically increase. When you take care of your commercial property, you will attract and keep customers, make the building look nicer, and keep occupants inside happier and healthier. Another reason to stay on top of your commercial property is the improved productivity a clean environment brings. When there is less clutter around to distract employees, they will in turn work faster and harder. Consider this list from of essential cleaning supplies to keep in your building:

-Vacuum cleaner

-Broom and dustpan

-Sponge Mop

-Plastic Buckets

-Rubber Gloves

-Dust Towels

-Cleaning towels

-Glass cleaner

-Wood polish


-Floor Cleaner

-Soft Scrub

-Stainless steel polish / powder

-Mold and mildew cleaner

-Disinfectant wipes

-Air freshener

Using these supplies regularly will keep your commercial space tidy. However, if the mess gets out of hand, SERVPRO can help. If your commercial property is in need of any type of restoration, call the professionals at SERVPRO. Our crews are expertly trained in mold, fire, water, and general cleaning restoration. With our phone lines open 24/7, we are ready to serve you make the damage “Like it never even happened”.

Don't let stormy weather ruin your summer!

6/10/2020 (Permalink)

lightning storm Be prepared for Summer storms!

Severe Weather can affect your property in multiple ways. With Summer in Michigan is full effect there’s always things to prepare for Thunderstorms to keep yourself safe. These tips listed below will help you know what to do to save your property and love ones from damage.

How to Prepare for Thunderstorms

  • Learn about your local community’s emergency warning system for severe thunderstorms
  • Discuss thunderstorm safety and lightning safety with all members of your household
  • Pick a safe place in your home for household members to gather during a thunderstorm This should be away from windows, skylights and glass doors that could be broken by strong winds or hail
  • Make a list of items to bring inside in the event of a severe thunderstorm
  • Make trees and shrubbery more wind resistant by keeping them trimmed and removing damaged branches
  • Protect your animals by ensuring that any outside buildings that house them are protected in the same way as your home
  • Consult your local fire department if you are considering installing lightning rods
  • Get trained in first aid and learn how to respond to emergencies
  • Put together an emergency preparedness kit
  • Review the Be Red Cross Ready - Thunderstorm Safety Checklist


River flooding stages

6/4/2020 (Permalink)

The flat river in Lowell MI Beautiful Flat River in Lowell, Michigan

One of the many great things about living in Michigan is that we are surrounded by multiple bodies of water! Rushing rivers and winding streams make their way through our cities and towns and eventually pour into the great lakes. However, because so many rivers and streams flow through our towns, it is important for us to be informed about their water levels and be on the lookout for signs of potential flooding. An easy way to keep up with the water levels in Michigan’s rivers is to pay attention to their stages. According to, a river stage refers to the level of the water surface in a river or stream. That being said, there are three different stages to be aware of: The bankfull stage, the action stage, and the flood stage.  

The bankfull stage is when a rise in water surface level causes the stream/river to overflow. It doesn’t necessarily mean flooding, but it does indicate that the higher water levels will spill over into the banks of the river.

The action stage refers to when a stream or river is raised high enough that some sort of mitigation efforts must be taken.

The last stage is the Flood stage, which is when the rise in water levels becomes dangerous and the water negatively impacts people and property. At this stage, flood warnings should be released.

Knowing these river stages, as well as paying attention to the weather forecast is a good way to stay informed on potential flooding situations. However, if you find yourself dealing with flood damage, call our experts at SERVPRO! We can make it “Like it never even happened.”

Vandalism Help

5/27/2020 (Permalink)

spray paint / vandalism on walls Don't let vandalizing ruin your commercial building. Call the experts at SERVPRO! We'll make it "Like it never even happened."

The last thing you want to see on your commercial building is a colorful display of graffiti. Unfortunately, graffiti can make a beautiful building look unprofessional and abandoned, which in turn could result in the loss of customers. If this happens to you, our professionals at SERVPRO can make it "Like it never even happened." In the meantime, here are a few tips to keep you educated on graffiti and how it can impact your commercial building.  

  • If you notice graffiti on your commercial building, give SERVPRO a call ASAP! The longer the paint sits, the harder it is to take off.
  • The outside temperature makes a difference in the graffiti removal process. The colder the weather, the more difficult it is to remove the paint as it bonds with the cold wall. Warmer weather makes it much easier to remove.
  • The cleaning agent used to remove graffiti makes a huge difference. You can trust SERVPRO to use the appropriate cleaning agents to remove all signs of spray paint. Our talented experts will restore your building and make it like it never even happened.


5/18/2020 (Permalink)

SERVPRO employees Our team is ready to help!

We know that you have many options when it comes to choosing a restoration company. So why go with SERVPRO? What makes us different? We asked some of our employees what it is about SERVPRO that makes us stand out. Here are some of their answers.

“SERVPRO is special because we treat each and every customer as if they were family. We go above and beyond to help during a difficult time and sure the customer is happy with the end result and the work we did.”

“Our bright neon colors make us stand out, but more than that, we are always willing to go the extra mile for customers. Top to bottom excellence in customer service.”

“SERVPRO stands out because of the passion and dedication of the crews. Everyone from our amazing owners to our newest team members display so much love for each other and our clients on a daily basis.”

“I think the answer is simple. SERVPRO doesn’t believe in “good enough.” We don’t quit until we are positive it’s the absolute best we can do. Our customers are going through a difficult time when they call us. It’s our job and our pleasure to treat the customer with dignity and respect. We don’t treat our callers like a number. We treat each caller as if they were a member of our family coming to us for help.”

Notice a theme in these statements? SERVPRO stands out because of the dedication our employees have for the job. SERVPRO is different because our professional crews aim for excellence when it comes to restoring your home or commercial building from damage. Lastly, SERVPRO is different because when you call us, you’ll feel like you’re talking to family. If your home or business suffers from damage, call the professionals at SERVPRO. We genuinely care, and we will work hard to restore the damage, “Like it never even happened.”

Document Restoration

5/12/2020 (Permalink)

assorted documents SERVPRO uses the same document restoration technique as the Library of Congress!

Crack the riddle: What does SERVPRO and the Library of Congress have in common?

If you guessed document restoration techniques, you are correct!

When a business suffers from water damage, one of the main concerns is the loss of important documents. Water damaged paper can quickly deteriorate if not handled properly. SERVPRO’s team members are expertly trained and use the most advanced technology to recover your documents, and it just so happens that the library of congress uses the same techniques to recover damaged books!

One method that SERVPRO frequently uses in document restoration is the vacuum freeze-drying method. This process works by sublimation, which means turning a solid directly into a vapor, skipping over the liquid stage to avoid causing more water damage. This procedure can restore even the most fragile documents, such as photos, x-ray’s and business files. Another document restoration technique we use is called gamma irradiation. This procedure is used for cleaning and disinfecting documents. It is also used for decontaminating documents or other important items. In an instance where sewage or flood water has contaminated the documents, the papers are not only falling apart, but they are also full of hazardous bacteria. In this situation, decontamination is highly important. The gamma irradiation safely kills these bacteria and ensures that it won’t spread to other areas.

            Our Goal at SERVPRO is to make this process as hassle free as possible for our customers. If your commercial business is in need of document restoration, call the experts at SERVPRO! Our friendly staff will be happy to give you more information about cleaning and restoring your paper documents!