Recent Posts

Vandalism Help

5/27/2020 (Permalink)

spray paint / vandalism on walls Don't let vandalizing ruin your commercial building. Call the experts at SERVPRO! We'll make it "Like it never even happened."

The last thing you want to see on your commercial building is a colorful display of graffiti. Unfortunately, graffiti can make a beautiful building look unprofessional and abandoned, which in turn could result in the loss of customers. If this happens to you, our professionals at SERVPRO can make it "Like it never even happened." In the meantime, here are a few tips to keep you educated on graffiti and how it can impact your commercial building.  

  • If you notice graffiti on your commercial building, give SERVPRO a call ASAP! The longer the paint sits, the harder it is to take off.
  • The outside temperature makes a difference in the graffiti removal process. The colder the weather, the more difficult it is to remove the paint as it bonds with the cold wall. Warmer weather makes it much easier to remove.
  • The cleaning agent used to remove graffiti makes a huge difference. You can trust SERVPRO to use the appropriate cleaning agents to remove all signs of spray paint. Our talented experts will restore your building and make it like it never even happened.


5/18/2020 (Permalink)

SERVPRO employees Our team is ready to help!

We know that you have many options when it comes to choosing a restoration company. So why go with SERVPRO? What makes us different? We asked some of our employees what it is about SERVPRO that makes us stand out. Here are some of their answers.

“SERVPRO is special because we treat each and every customer as if they were family. We go above and beyond to help during a difficult time and sure the customer is happy with the end result and the work we did.”

“Our bright neon colors make us stand out, but more than that, we are always willing to go the extra mile for customers. Top to bottom excellence in customer service.”

“SERVPRO stands out because of the passion and dedication of the crews. Everyone from our amazing owners to our newest team members display so much love for each other and our clients on a daily basis.”

“I think the answer is simple. SERVPRO doesn’t believe in “good enough.” We don’t quit until we are positive it’s the absolute best we can do. Our customers are going through a difficult time when they call us. It’s our job and our pleasure to treat the customer with dignity and respect. We don’t treat our callers like a number. We treat each caller as if they were a member of our family coming to us for help.”

Notice a theme in these statements? SERVPRO stands out because of the dedication our employees have for the job. SERVPRO is different because our professional crews aim for excellence when it comes to restoring your home or commercial building from damage. Lastly, SERVPRO is different because when you call us, you’ll feel like you’re talking to family. If your home or business suffers from damage, call the professionals at SERVPRO. We genuinely care, and we will work hard to restore the damage, “Like it never even happened.”

Document Restoration

5/12/2020 (Permalink)

assorted documents SERVPRO uses the same document restoration technique as the Library of Congress!

Crack the riddle: What does SERVPRO and the Library of Congress have in common?

If you guessed document restoration techniques, you are correct!

When a business suffers from water damage, one of the main concerns is the loss of important documents. Water damaged paper can quickly deteriorate if not handled properly. SERVPRO’s team members are expertly trained and use the most advanced technology to recover your documents, and it just so happens that the library of congress uses the same techniques to recover damaged books!

One method that SERVPRO frequently uses in document restoration is the vacuum freeze-drying method. This process works by sublimation, which means turning a solid directly into a vapor, skipping over the liquid stage to avoid causing more water damage. This procedure can restore even the most fragile documents, such as photos, x-ray’s and business files. Another document restoration technique we use is called gamma irradiation. This procedure is used for cleaning and disinfecting documents. It is also used for decontaminating documents or other important items. In an instance where sewage or flood water has contaminated the documents, the papers are not only falling apart, but they are also full of hazardous bacteria. In this situation, decontamination is highly important. The gamma irradiation safely kills these bacteria and ensures that it won’t spread to other areas.

            Our Goal at SERVPRO is to make this process as hassle free as possible for our customers. If your commercial business is in need of document restoration, call the experts at SERVPRO! Our friendly staff will be happy to give you more information about cleaning and restoring your paper documents!

Leave the Board-up Services to the Professionals

4/28/2020 (Permalink)

SERVPRO employees doing board-up work Our teams are ready to help!

Leave the Hassle of Board-Ups to the Professionals

Whether after a fire, storm, or other structural disaster, boarding up damaged property is a burden that no one should ever have to go through—especially if it is your property that has been damaged. Our teams specialize in keeping your property safe from any further damages that might come arise.

Boarding up damaged property incorrectly could cause secondary damages such as moisture or animal intrusion, making the situation even worse. The process of boarding up after an unexpected damage can also be as dangerous as the damage itself. We are also concerned about keeping your belongings safe and not exposed to multiple elements or theft. Your SERVPRO® Franchise Professionals can board up the damaged property and mitigate and remediate the original damage, providing you with peace of mind while helping make it “Like it never even happened.”

If you have an emergency and need our help fast call us immediately!

SERVPRO of Ionia and Montcalm counties provides 24-hour emergency service and is dedicated to being faster to any-sized disaster!!! We will respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

When Water Damage Causes Mold Growth

4/14/2020 (Permalink)

Mold Growth from Water Loss Mold Growth from Water Loss

When you are faced with water damage to your home or business it can be very overwhelming to say the least. Most of the time we can find the problem and where the water is coming from and fix the source before to much damage can happen. The issue with water damage is if you don’t clean and dry out the area with the correct methods it can lead to mold growth in the long haul. It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Ionia and Montcalm counties to assess the situation. We have the knowledge, tools and track record to effectively re-mediate mold in your home or business.

If you suspect mold, call us today!

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Ionia and Montcalm counties for mold remediation services.

Did you know this about lightning?

4/6/2020 (Permalink)

lightning When lightning strikes, call SERVPRO!

        Did you know this about lightning?

With summer transitioning to fall, it's time to say goodbye to the beach and hello to colorful leaves and stormy weather. To prepare yourself, take a look at these fun facts about thunder and lightning!

1.) Lightning creates heat hotter than the sun

2.) While you may have heard the saying “Lightning never strikes the same place twice”, turns out that isn’t really true! In reality, lightning actually can strike the same place twice, or even more than twice! It can also strike multiple places at once!

3.) According to author Alex Daniel at, The state of Florida gets more lightning than any other state, and Venezuela experiences more lightning than anywhere else on earth!

4.) Thunder cannot exist without lightning!

5.) 90% of victims who are struck by lightning survive

6.) Lightning can cause severe home damage such as fires or leaky roofs. If this happens to you, call SERVPRO! Our restoration cleanup experts will make it "Like it never even happened." We are always willing and eager to help!

Is your home clothes dryer hiding something?

3/16/2020 (Permalink)

Burnt dryer Always make sure your dryer vent is clean!!!

Facts about home clothes dryer fires

  • 2,900 home clothes dryer fires are reported each year and cause an estimated 5 deaths, 100 injuries, and $35 million in property loss.
  • The leading cause of home clothes dryer fires is failure to clean them (34 percent).
  • More home clothes dryer fires occur in the fall and winter months, peaking in January.

Clothes dryer dos


  • Have your clothes dryer installed by a professional.
  • Make sure the correct electrical plug and outlet are used and that the dryer is connected properly.
  • Read manufacturers' instructions and warnings in use and care manuals that come with new dryers.


  • Clean the lint filter before and after each load of laundry. Don’t forget to clean the back of the dryer where lint can build up. In addition, clean the lint filter with a nylon brush at least every six months or more often if it becomes clogged.
  • Clean lint out of the vent pipe every three months.
  • Have your dryer cleaned regularly by a professional, especially if it is taking longer than normal for clothes to dry.


  • Inspect the venting system behind the dryer to ensure it is not damaged or restricted.
  • Put a covering on outside wall dampers to keep out rain, snow and dirt.
  • Make sure the outdoor vent covering opens when the dryer is on.
  • Replace coiled-wire foil or plastic venting with rigid, non-ribbed metal duct.
  • Have gas-powered dryers inspected every year by a professional to ensure that the gas line and connection are together and free of leaks.
  • Check regularly to make sure nests of small animals and insects are not blocking the outside vent.
  • Keep the area around the clothes dryer free of items that can burn.
  • If you will be away from home for an extended time, unplug or disconnect the dryer.


March is American Red Cross Month!

3/6/2020 (Permalink)

american red cross sign Where can you make a difference?

Founded in 1881, the American Red Cross is a charitable organization that relies on donations and volunteers to carry out their mission. Weather it is disaster relief, blood donations, military family support, or training and certifications the Red Cross is committed to helping those who need it the most. You probably hear about the impact the Red Cross has on TV when it comes to major disasters like hurricanes, wildfire and tornadoes. The American Red Cross shows hard work and dedication day in and day out that doesn’t become covered in the media. With over 70,000 disasters a year they respond to the public with support after many emergencies that they face. Every year, March is declared Red Cross Month by the President of the United States. The American Red Cross celebrates by honoring the “everyday heroes” who support and carry out the mission of the Red Cross network.

The Red Cross depends on generous contributions of time, blood, and money from the American public to support the lifesaving services and programs. To learn more about the American Red Cross, or about how you can get involved, visit

Sewage back up in your home!

3/4/2020 (Permalink)

sewer warning sign Got sewer problems? Give us a call! We are available 24/7!

When it comes to water damage there is important things to remember about the different hazards that can contaminate the water that is in your home. Sewage is one of the most dangerous substances to enter homes or buildings. It contains fungi, bacteria and viruses, many of which are disease-causing. Unfortunately, many people fail to understand the hazards that sewage presents.

Here are the key principles homeowners should know about sewage back-ups and how to handle the situation with caution:

  • Sewage contains a variety of pathogenic – disease causing – fungi, bacteria, viruses and parasites. Anyone who works on sewage losses must have updated vaccinations, including one for Hepatitis B.
  • Sewage exposure is particularly dangerous for people with weakened immune systems, including anyone under two or over 60, those who are pregnant, ill, recovering from surgery, on prescription drugs or chemotherapy, or are AIDS victims.
  • It is not safe to stay in a building that’s flooded with sewage unless the contaminated area can be completely sealed off and placed under controlled air flow so that there will be no cross contamination of unaffected areas.
  • Highly absorbent sewage-saturated materials, such as carpet, pad, upholstery, bedding, wicker, paper or even fabrics that can’t be washed in hot water (130°F/54°C) for at least 10 minutes, must be contained and disposed of properly.  This goes for sewage-saturated drywall, insulation and several other structural materials too.  There’s simply too great a health risk involved if any of these materials are dried in place and cleaned only.
  • Only the most highly trained professionals should attempt sewage remediation work. Then, a “third party” indoor environmental professional can provide post-remediation verification or “clearance testing” to ensure that the home or building is safe to re-occupy.

SERVPRO Ionia and Montcalm counties is always available 24 hours a day when a loss becomes overwhelming from a Water Loss or Sewage Backup in the workplace or in your home. These simple tips will help you with prevention and awareness where its most important so seconds don’t turn into disaster.

When a house fire strikes what do you do after

3/1/2020 (Permalink)

emergency check list photo House Fires happen every day. Are you prepared?

Recovering from a fire can be a physically and mentally draining process.  When fire strikes, lives are suddenly turned around.  Often, the hardest part is knowing where to begin and who to contact.

The following checklist serves as a quick reference and guide for you to follow after a fire strikes.

  • Contact your local disaster relief service, such as The Red Cross, if you need temporary housing, food and medicines.
  • If you are insured, contact your insurance company for detailed instructions on protecting the property, conducting inventory and contacting fire damage restoration companies.  If you are not insured, try contacting private organizations for aid and assistance.
  • Check with the fire department to make sure your residence is safe to enter. Be watchful of any structural damage caused by the fire.
  • The fire department should see that utilities are either safe to use or are disconnected before they leave the site.  DO NOT attempt to reconnect utilities yourself.
  • Conduct an inventory of damaged property and items.  Do not throw away any damaged goods until after an inventory is made.
  • Try to locate valuable documents and records.  Refer to information on contacts and the replacement process inside this brochure.
  • If you leave your home, contact the local police department to let them know the site will be unoccupied.
  • Begin saving receipts for any money you spend related to fire loss.  The receipts may be needed later by the insurance company and for verifying losses claimed on income tax.
  • Notify your mortgage company of the fire.
  • Check with an accountant or the Internal Revenue Service about special benefits for people recovering from fire loss.

For more information on what you should do after a home fire, including valuing your property, replacing documents, and salvage hints, visit the U.S. Fire Administration’s website.