What our Customers say...


Del and Joe

"Great Job!! Thank You so much for everything."- Heidi

Wendy and Elizabeth

"All 10's and I can't think of anything else, just want to say that Wendy and Elizabeth did an amazing job cleaning our house.  they were so friendly and professional, we really appreciate the excellent work they did for us!!"- Dianne V

Joe Matt and Wendy

"Amazing Staff and quality of work was exceptional. I highly recommend SERVPRO of Ionia!!"- Shirley H.

"Very Happy with their prompt and professional service"

"Would change nothing!!  Everyone from start to finish was Great!!"

"Matt and Joe were very respectful, polite and Great to work with"

Joe, Matt and Team

"Thank you so much on your All above and Beyond professional Service. From the start of this fire restoration project to the final billing everything went so smooth and without any issues!"

- Daniel W 

*** Properties LLC

"We very pleased with the services that were provided. The staff were all extremely professional and courteous."

"Thank You For Everything!!"- Danielle A.

All 10's "Great Bunch of People to Work With!!"

-Tina S

We received the highest marks on our customer satisfaction form and the customer stated "Wendy and Elizabeth were awesome!!!!"

We received all "10's" on our customer satisfaction form and the customer stated "keep up the good work"

We received all "10's" on our customer satisfaction survey and the customer stated "Can't think of a thing. They were great" when asked what recommendations would you have to help SERVPRO improve it performance in the future?

We received the highest marks on our customer satisfaction survey and the customer commented that we were "fantastic, wonderful - truly a blessing" and "thank you so much from the bottom of my heart. I don't know what I would have done without you. Fantastic team."

The pastor and trustees sent us a handwritten "With Warmest Thanks" it stated... Dear Friends at SERVPRO, We want to express our sincere appreciation for coming to our church when we had such a water emergency. You were so professional and your work was of superior quality. We just want you to know how thankful we are. God bless you & your business".

After receiving the highest marks on our customer satisfaction survey Nancy went on to write that we were "Always willing to answer any questions" and "It was a pleasure dealing with your company - everyone is very polite and accommodating. Would definitely recommend to others. Thanks for everything!"

We received the highest marks on our customer satisfaction survey and Diane responded to the question "what were your overall impressions of how SERVPRO assisted you during this time? by stating "very good and thorough. Excellent service".

Patricia responded to our customer satisfaction survey with all "10's" and added "They have done a wonderful job".

After receiving all (10's) on our customer satisfaction survey they took the time to write this "They were close enough to perfect for anyone" "Keep up the good work" and "Thank you so much".

We received all the highest marks on our customer survey and Ben went on to say..."very knowledgeable, helpful & understanding to our unique situation" and " Brent is a class act who I would welcome into my home anytime. An employee you should be proud to have represent you".

After receiving the highest marks on our customer satisfaction survey, Lauree stated " You have a wonderful staff that worked at our house, above & beyond expectations. Thank you."

We received the highest marks on our customer satisfaction survey and Dave went on to write..."They were at my house and ready before I could even get home - WOW" and "SERVPRO, you and your staff were great and I can't say enough. I would highly recommend you to anyone. Brent and his partner were great. Thank you. Your company should be proud of your work!"

100% satisfaction and appreciated our very prompt arrival.

100% satisfaction, real good impression of how SERVPRO assisted during this time. very polite and nice people.

10's in every category.

100% satisfaction thought SERVPRO was very helpful and did a great job.

10's in every category, answered all questions I had, very nice people and trustworthy too. highly recommended!

very satisfied with SERVPRO. very respectful, prompt and answered questions thoroughly. We did get slightly confused about the belongings that were trashed, wish we would have gone through everything that was left behind.Thanks to Wendy for being so helpful.

100% satisfaction in all categories, SERVPRO was very quick and thorough.

very satisfied

thanks for the great job, 100% satisfied

thank you 100% satisfied.

100% Satisfaction across the board. SERVPRO's service was excellent, Matt and Wendy not only did a great job, but kept us informed and had positive personalities!

10+'s in every category, Matt and Wendy are awesome! they introduced themselves upon entry to our home. they were very reassuring that they would get things restored and they did! Can't say enough about our complete satisfaction!

very satisfied

Highly Satisfied, they did a great job on my water problem, I would recommend them to my friends.

100% satisfied, good after.

100% satisfaction

100% satisfied, everything was great and would definitely use SERVPRO again. Would also for sure recommend us.

the crew was awesome to work with!!! 100% satisfied with all the services.

100% satisfied

100% satisfied.

100% satisfied

10's in all categories.

10's in all categories

10's in all categories

this was a wonderful experience, 100% in all areas

the staff was wonderful especially Matt and did a great job during a difficult time. too bad they had to bring in all the dehumidifiers as the carpet is now been replaced. 100% satisfied

10's in all categories

100% satisfied

Dell and Matt did a great job. 100% satisfaction

all 10's

all 10's

100% satisfied.

Most of my dealings were with Wendy, she was excellent. very impressed with the work done, no complaints. 100% satisfied.

SERVPRO people were great 100% satisfied.